Commercial Presentation Skills
Communication and presentation skills is a key attribute of successful airline account management. A successful and strategically planned presentation will ensure that a client is aware of the benefits being presented to them without question, and will aid your sales team member communicate key information that converts revenue and market share from competitors.
Key sales personnel within an airline often present across a multicultural audience. How do you ensure that your airline delivers its message to it entire commercial audience?
FirstLink Aero provide communication and presentation training for airline commercial teams that will elevate essential skills for conducting business in the international context of aviation. We’ll ensure that your team is strengthened with a clear understanding of cross-cultural differences, the various methods of communication, and learn how to transfer information clearly and concisely according to the needs of their audience. Your team will gain practical skills to improve inter-personal communication through exercises, presentations and role play will raise your commercial team’s self-awareness of body language and other silent communication methods.